Privacy Policy

This privacy policy explains how Manira Support Service collects, uses, stores, and protects personal information when you contact us, request support, or use our website.

Manira Support Service provides disability support services in Melbourne and South-East Melbourne. We handle personal information with care, respect, and confidentiality.

Information We Collect

We may collect your name, phone number, email address, suburb, support needs, NDIS-related information, and any details you choose to send through our website forms.

We may also collect basic website information such as browser type, device information, pages visited, and general analytics data. This helps us maintain a reliable website.

How We Use Your Information

We use your information to respond to enquiries, arrange disability support services, manage requests, improve communication, and provide safe participant-focused care.

If you submit a support request, our team uses those details to contact you and understand the services that may suit your needs.

How We Protect Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Access is limited to people who need the information to provide support or manage enquiries.

When We Share Information

We do not sell personal information. We may share information when required by law, when needed to deliver services, or when you give consent for us to coordinate support with relevant providers.

Website Links And Forms

You can use our request support form to contact our team. You can also learn more about our services from the Manira Support Service home page.

For more information about privacy rights in Australia, visit the Office of the Australian Information Commissioner.

Accessing Or Updating Your Information

You may contact us to ask for access to your personal information or to request a correction. We will respond as soon as practical.

Contact Us

If you have questions about this privacy policy or how your information is handled, please contact Manira Support Service through our contact page.